SupportXR | OnSiteFix

SupportXR|OnsiteFix

Global Service Excellence through Certification and Information Exchange

Global Reach

Agfa Radiology Solutions operates through its own sales organizations in over 30 countries and partners with authorized distributors in more than 100 additional countries.

Rigorous Engineer Certification

Our engineers undergo specialized training and must pass exams to obtain and maintain certification, which is required for technical interventions. They have digital access to comprehensive service documentation for First-Time Resolution.

Web-based Self-Service Portal: MyAgfa

Fast Incident Reporting and Tracking

Quickly log incidents on-line —minimizing delays and ensuring informed response thereby reducing downtime.

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