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MyAgfaRadiologySolutions is also the portal for reporting and tracking issues with the DR systems, and submitting and monitoring tickets, requests and questions.
“Our service engineers are very pleased with the ease and speed of connecting with Agfa via the portal. They can make a request, report an issue, even find serial numbers for parts, from their phone, tablet or PC. And it is especially helpful when one service engineer is following up for a colleague: they can find the information they need, all in one place”, says Elizabeth Evans, Senior Modality Manager – Diagnostic/Imaging Service Line at AdventHealth.
Read the complete customer testimonial here