DR Detector Care

Safeguard against accidental damage and user error

Accidents can happen!

Protect your detector from damage and defects caused by accidents, so you can focus on what’s most important: providing the best care for your patients.

Protect your DR Detectors from damage due to drops, hits and liquid.

 

  • Add protection by broadening the manufacturer’s warranty coverage with Detector Care 1st Year against accidental damage from day one
  • Extend the coverage for your DR Retrofit after the initial warranty period, to cover both technical defects and accidental damage, with Detector Case Stand Alone
  • Add Detector Care to an existing SMA or extended warranty for mobile X-ray systems or X-ray rooms.

For accidental damage claims, there is a deductible, which is just a fraction of the cost of a new detector.

Protect your detector for less that 10%* of its total value

How does  Detector Care Program work?

It’s  simple: when you buy your detector, you can choose to include Detector Care, so it will be 100% covered from the moment you install it.

 

What does Detector Care recovers exactly?

The Detector Care Program covers any defect in your detector, whether technical or otherwise (drops, fluids, etc.).

 

How does payment for Detector Care work?

That’s simple too! When you buy the equipment, you pay a fee, which can vary depending on your detector. Should the detector need to be replaced, you pay an additional charge. But rest assured, it is less than 10%* of the cost of the equipment.

 

Why do I need the Detector Care Program if my detector is still under warranty?

there are many advantages! In addition to covering any and all defects, with the Detector Care Program, your detector can be replaced There are many advantages! In addition to covering any and all defects, with the Detector Care Program, your detector can be replaced immediately, without the need for a technical evaluation.

 

* The percentage may vary depending on the configuration of your equipment and detector.

 

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