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for authorized Service Partners
Ensuring consistent, top-tier service for every customer
We challenge our service partners to deliver the same high-quality support as our in-house teams. To ensure this, we conduct regular audits to maintain these standards while also offering continuous support to help them meet and surpass expectations. Our objective is to collaborate closely with our partners, providing guidance and resources to guarantee a consistently exceptional service experience for all our customers.
Agfa offers extensive support to help authorized service partners deliver premium-quality services. This support includes access to our ProAssist dealer portal and the Agfa Academy learning platform
Authorized partners can access a central platform with convenient single sign-on for:
Finding the right answer in Agfa’s comprehensive service library can take time. Rai changes that by giving you:
• Fast and easy access: the entire Agfa Radiology service documentation library (DR, CR and hardcopy) is at your fingertips!
• Simplicity: Using Rai is simple. Its appearance and user experience are very similar to those of other well-known chatbots, such as ChatGPT and Copilot.
• Smart search in your language: Rai understands and responds in multiple languages.
• Flexibility: Rai works on your desktop, laptop or mobile device, via the most common web browsers, anywhere with an internet connection
